Creating trust with a client especially with a teenager can be challenging. The challenge is when the teenagers reveals in confidence, what’s going on in their heads and how they feel, to the coach, because the teenager perceives that they cannot talk to their parents. The general comments are: “My parents don’t understand me”; “Why can’t they understand how I feel?”; “Why can’t they understand that I am over 17 years and I need my freedom to go out with my friends?”; “How do I tell my parents that I no longer want to go to school and study what they want me to study?”; “How do I tell my parents that I am going to fail all my exams and the money they have spent on me will be wasted?” and the list goes on and on…….
To create a trusting space, the coach operates ethically at all times. Operating ethically includes maintaining confidentiality, preparing for and focussing on the coaching session, coaching from the heart and being prepared to walk away from the coaching relationship if this is in the best interest of the client. Clients need to trust that the coach‟s primary motivation is a desire for them to reach their full potential. Coaches, need to constantly ask themselves whether they are acting in the best interests of their clients or whether other considerations are impacting the coaching relationship. These considerations might be the need to maintain a certain income, the desire to build up a business, the wish to avoid failure or to avoid “letting someone down”, or the desire to influence the person in a direction that they don‟t want, but that we want for them. A skilled coach is not afraid to reflect on their own motivations and is prepared to act if any of their motivations are impacting the client getting the most out of the coaching relationship. Creating a trust space requires openness and honesty with oneself as a coach and with the clients. Building on trust is doing this on an ongoing basis. Trust grows, it strengthens relationships and empowers both parties. Creating and building trust is a privilege in getting to know someone and getting to know more about ourselves.